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Documentation Index

Fetch the complete documentation index at: https://docs.waffo.ai/llms.txt

Use this file to discover all available pages before exploring further.

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Why Verification Is Required

As a Merchant of Record, Waffo Pancake processes payments and handles tax obligations on your behalf. To comply with financial regulations and ensure accurate invoicing, we collect basic business information from every merchant before enabling payouts. This protects both you and your customers by ensuring:
  • Tax compliance — Correct tax reporting and remittance for your transactions
  • Accurate invoices — Customer invoices display your verified business details
  • Payout eligibility — Funds can only be disbursed to verified accounts
You can start accepting payments before completing payout setup. Payouts will be held until all three steps are complete.

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Payout Setup Flow

Before you can receive payouts, you need to complete a 3-step setup process. You can find this in your store’s Finance page under the Payout Setup tab.
1

Business Details

Complete a 12-step wizard covering your business information. This is the same process documented in the Review Process page. Once submitted, your details go through review.Status progression: not_started → in_progress → pending → under_review → approved or rejected
2

Email & KYC

Verify your contact email address. A 6-digit verification code is sent to your email — enter it to complete this step.Status progression: unverified → pending → verified
3

Payout Method

Add a bank card or Alipay account to receive your CNY payouts. More currencies are coming — see details below.
Each step must be completed in order. You can track your progress via the step indicator on the Payout Setup tab.

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Payout Methods

Waffo Pancake currently settles payouts in CNY via two channels — bank card and Alipay. More currencies are on the roadmap.

Bank Card (CNY)

Direct deposit to your bank card, settled in CNY.

Alipay (CNY)

Receive payouts directly to your Alipay account, settled in CNY.

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Required fields

ChannelRequired fields
Bank CardAccount holder name (must match your KYC name), bank name, card number
AlipayAlipay account (phone number or email), Alipay real name (must match your KYC name)
Payout accounts are merchant-level and shared across all your stores. You can add multiple bank-card or Alipay accounts and set one as the default.
Need payouts in a currency other than CNY? It’s on our roadmap — reach out to support so we can prioritize the corridors our merchants need most.

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Frequently Asked Questions

Review typically takes 1-3 business days after submission. You can track the status on your Payout Setup tab — it will progress from pending to under_review to approved or rejected.
Yes. You can create products and accept payments at any time. Payouts will be held until all three setup steps (Business Details, Email & KYC, and Payout Method) are complete.
Yes. You can add multiple payout accounts and designate one as your default. Payout accounts are merchant-level and shared across all your stores.
We currently settle in CNY via bank card or Alipay. Additional currencies are on our roadmap — contact support if you have a specific corridor you need so we can prioritize it.
If rejected, you can update your information and resubmit. The status will reset and go through the review process again.