Skip to main content

Overview

Open Merchant Finance from the user menu (top-right avatar) or at /merchant/dashboard/finance. This is your merchant-level view — all your stores’ settled revenue flows here, and you request payouts from here.
Merchant Finance page

Balance Indicators

Three KPI cards at the top of the page summarize your funds:

Tabs

If you haven’t bound a payout account yet, a banner at the top links to Payout Accounts.

Payout Accounts

Payout accounts live at the merchant level — all your stores share the same set. Manage them under Payout Accounts.
Current coverage: mainland China, Hong Kong, United States, Japan, South Korea and Singapore, all currently settled in USD. Methods and required fields per region are listed under Payout Accounts.

Fees

Two kinds of fees apply to the amount that lands in your account:
  • Transaction fee — deducted from each successful payment at the time of settlement. The Net column reflects what you actually receive after this.
  • Payout fee — charged when you initiate a payout from your merchant balance.
See Fee Details for the full breakdown with worked examples.

Sign in again for sensitive actions

If you signed in more than 24 hours ago, requesting a payout or adding or deleting a payout account asks you to sign in again. Use an email link or Google, return to the original page, then submit the operation again. Resubmitting a rejected payout request does not require this additional sign-in. These rules apply to merchant Dashboard sessions; API Key integrations are unaffected.