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Documentation Index

Fetch the complete documentation index at: https://docs.waffo.ai/llms.txt

Use this file to discover all available pages before exploring further.

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Access Consumer Portal

Manage subscriptions through the Consumer Portal. Self-service. No waiting.
1

Open Consumer Portal

Go to Consumer Portal and log in.
2

Find Subscription

View all your active subscriptions under Subscriptions.
3

Manage

View or cancel.

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View Subscription Details

Click any subscription under Subscriptions in the Consumer Portal to view:
InfoDescription
StatusSubscription status (Active, Trialing, Canceling, Canceled)
Start DateWhen the subscription started
Renewal DateNext renewal date
Order DetailsProduct name, price, and billing interval
Payment InformationPayment method on file
HistoryPast transaction records
View subscription details

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Subscription Billing

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When Subscriptions Bill

IntervalBilling Day
WeeklySame day each week
MonthlySame date each month
QuarterlySame date every 3 months
YearlySame date each year

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Price Changes

Businesses must notify you:
  • Immediately for decreases
  • 30+ days for increases

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Cancel Subscription

  1. Open portal link
  2. Find subscription
  3. Click Cancel Subscription
  4. Confirm
Cancel Subscription
A confirmation dialog will appear. Click Confirm Cancellation to complete.
Confirm Cancellation
Please submit your cancellation request at least 1 hour before the end of the current billing period. Cancellation takes effect on the next payment date.

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After Cancellation

Cancellation takes effect on the next payment date. You can continue using the service until the end of the current paid period. If you change your mind, you can click Resume Subscription in the subscription details before the End Date to restore it.
Resume Subscription

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Renewal

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Automatic Renewal

Paid subscriptions renew automatically until you cancel. You’ll receive:
  • Email reminder before renewal (1 day for weekly, 3 days for monthly/quarterly/yearly)
  • Receipt after each charge
If the subscription price increases, we will notify you and seek your consent where required.

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Stop Renewal

Submit your cancellation request at least 1 hour before the end of the current billing period:
  • Current period: Access continues until period ends
  • Next period: No charge, access ends

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FAQ

Canceling stops future charges, but unused subscription periods are not refundable. See Refund Policy for details.
Yes. No cancellation fees unless specified by the business.
Before the subscription’s End Date, you can click Resume Subscription in the subscription details to restore it.
Resume Subscription
Possible reasons:
  • Cancellation set for “end of period”
  • Multiple subscriptions
  • Cancellation didn’t complete — contact us

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Contact

Contact Business

Product or service usage and delivery issues. Find their contact in your receipt email.

Contact Waffo Pancake

Unrecognized charges, payment processing, or billing issues. Email support@waffo.ai.