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Requesting a Refund

Refund policies are set by each business. Not by us.
1

Contact the Business

Find contact info in your receipt email.
2

Explain Request

Include:
  • Your email
  • What you purchased
  • Why you want a refund
3

Wait

Business reviews based on their policy.

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Find Business Contact

Check your email for:
  • Order confirmation
  • Receipt from business
  • Welcome email
Business name and contact should be included.

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Refund Policies

Refund requests for one-time purchases must be submitted within 7 days of the original payment. Each business may set additional policies within this window:
PolicyDescription
Full refund100% refund within eligible period
Partial refundRefund for a portion of the payment
No refundsAll sales final (business-specific)
Refund requests for one-time products cannot be submitted more than 7 days after payment.
Check the business’s refund policy before purchasing.

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Refund Timeline

Once approved:
StepTimeline
Refund initiatedSame day
Processed by bank3-5 business days
Appears on statement5-10 business days
Refunds appear as separate credit, not reversal of original charge.

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Partial Refunds

Businesses may offer partial refunds for:
  • Prorated subscription time
  • Partial product use
  • Goodwill gestures

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Subscription Refunds

ScenarioTypical Policy
Within trialFree to cancel, no refund needed
First billing cycleMay qualify
Ongoing subscriptionRarely refunded
Canceling vs. Refunding:
  • Cancel — Stops future charges, keeps current access
  • Refund — Gets money back for charges

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Chargebacks

Business refuses legitimate refund? File chargeback with your bank.
Last resort. Takes 60-90 days. May affect future purchases from that business.

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Before Filing

  1. Contact business at least twice
  2. Wait 5-7 business days for response
  3. Document communication
  4. Review their refund policy

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FAQ

Refund decisions made by business. We process payments but don’t have authority to refund without their approval.
After multiple attempts:
  1. Try different contact methods
  2. Wait 7 business days
  3. Contact us with documentation
  4. Consider chargeback
Contact business immediately with:
  • Proof of payment
  • Expected delivery date
  • Confirmation you didn’t receive it
Contact business with specifics. Most will work with you.
Depends on business policy. Usually 14-30 days.

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Contact

Contact Business

Refund requests and product issues.

Contact Us

Can’t reach business or payment issues.