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The Customer Portal shows the card used for a subscription — brand and last four digits — so you can confirm which card will be charged.
The portal is read-only for payment methods. There is no way to add, replace, or remove a card yourself. To change the card on a subscription, contact the business you subscribed to.

Card Expiring or Replaced?

Because you cannot update the card yourself, act through the business:
1

Contact the business

Use the support address on your receipt or in emails from them. Tell them the card on file needs replacing.
2

They arrange the change

Depending on their setup they will either send you a new checkout link or take the details another way.
3

Check the portal

Once done, the portal shows the new brand and last four digits.
Do this before the next billing date. An expired card means the renewal fails.

Failed Payment

If a renewal fails, the subscription goes past due and the system retries automatically.
If retries keep failing, the subscription can be canceled and access revoked. See Subscriptions.

Supported Methods

Available methods depend on your location and the store’s configuration — the checkout page shows what applies to your order.

Security


FAQ

No. The portal displays the card on file but cannot change it. Contact the business.
Still needs to go through the business — there is no self-service field for it.
No. Each subscription bills the card captured at checkout.
No. A card change does not charge you; billing happens on the normal renewal date.

Need Help?

Card or billing changes

Contact the business you subscribed to — they control the payment method.

Technical problems

Contact us if the portal itself is not working.