Card Expiring or Replaced?
Because you cannot update the card yourself, act through the business:1
Contact the business
Use the support address on your receipt or in emails from them. Tell them the card on file needs replacing.
2
They arrange the change
Depending on their setup they will either send you a new checkout link or take the details another way.
3
Check the portal
Once done, the portal shows the new brand and last four digits.
Do this before the next billing date. An expired card means the renewal fails.
Failed Payment
If a renewal fails, the subscription goes past due and the system retries automatically.Supported Methods
Available methods depend on your location and the store’s configuration — the checkout page shows what applies to your order.
Security
FAQ
Can I change my card in the portal?
Can I change my card in the portal?
No. The portal displays the card on file but cannot change it. Contact the business.
Same card, new expiration date?
Same card, new expiration date?
Still needs to go through the business — there is no self-service field for it.
Can I store more than one card?
Can I store more than one card?
No. Each subscription bills the card captured at checkout.
Will changing my card trigger a charge?
Will changing my card trigger a charge?
No. A card change does not charge you; billing happens on the normal renewal date.
No portal link?
No portal link?
Sign in at the Customer Portal with the email you used at checkout.
Need Help?
Card or billing changes
Contact the business you subscribed to — they control the payment method.
Technical problems
Contact us if the portal itself is not working.