> ## Documentation Index
> Fetch the complete documentation index at: https://docs.waffo.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Business Details

> Complete the KYB review to enable production payments

## Why submit business details?

As your Merchant of Record, Waffo Pancake needs a quick read on what you're selling so we can meet compliance requirements. Once reviewed, you unlock:

* **Production payments** — accept real charges, not just test mode.
* **Payouts** — funds settle into your bank account.
* **Compliant invoices** — receipts carry the correct merchant information.

<Note>
  You can build, test, and integrate everything in test mode without submitting business details. Submit only when you're ready to go live.
</Note>

***

## Review flow

<Steps>
  <Step title="Fill in your details">
    In the dashboard, go to **Settings → Business Details** and complete the form.
  </Step>

  <Step title="Submit for review">
    Once everything looks right, submit. We run an automated risk check and queue it for review.
  </Step>

  <Step title="Wait for the result">
    Review usually completes within 1–3 business days.
  </Step>

  <Step title="Production unlocked">
    Once approved, the store flips to production mode automatically and you can accept real payments.
  </Step>
</Steps>

***

## What you'll fill in

### Product description

| Field              | Required | Notes                                                            |
| ------------------ | -------- | ---------------------------------------------------------------- |
| About your product | Yes      | A short description of what you sell.                            |
| Product website    | Yes      | The public URL where buyers see your product.                    |
| Contact email      | Yes      | Used for review communication and as your store's support email. |

### Seller type

Pick whichever fits — both pass review on the same merit.

| Type                        | Notes                                                  |
| --------------------------- | ------------------------------------------------------ |
| Individual / Solo developer | No company registration needed; operating as yourself. |
| Registered business         | A formally registered company or trade name.           |

<Tip>
  Both paths are fully supported and reviewed on the same merits. Pick whichever matches your current setup — solo developers and registered businesses both pass review when the rest of the submission checks out.
</Tip>

### Product status

| Field              | Required | Notes                                                 |
| ------------------ | -------- | ----------------------------------------------------- |
| Product readiness  | Yes      | Where the product is today — building, launched, etc. |
| Existing customers | Yes      | Whether you already have paying users.                |

### Compliance acknowledgements

You confirm that:

* Your product is not in a [prohibited category](/mor/prohibited-products).
* You've read and agreed to the account review policy.
* Your pricing page is publicly accessible.
* Your product doesn't infringe trademarks.

***

## Review outcomes

| Status        | Meaning                                                       |
| ------------- | ------------------------------------------------------------- |
| **Pending**   | Submitted, waiting in queue.                                  |
| **In review** | Reviewer is looking at your submission.                       |
| **Approved**  | Production mode is now enabled.                               |
| **Returned**  | Some information needs adjustment — resubmit when corrected.  |
| **Rejected**  | Doesn't meet requirements — the rejection reason is included. |

<Note>
  On approval, your contact email becomes the store's support email and your product website becomes the store URL — both are written back automatically.
</Note>

***

## FAQ

<AccordionGroup>
  <Accordion title="Do I need a registered company to use Waffo Pancake?">
    No — both individuals and registered businesses are supported. Pick whichever fits your current setup; the review applies the same criteria to both.
  </Accordion>

  <Accordion title="How long does review take?">
    1–3 business days for typical submissions. More complex cases may take longer.
  </Accordion>

  <Accordion title="What if my submission gets returned?">
    Read the return reason, adjust the relevant fields, and resubmit. You can resubmit as many times as you need.
  </Accordion>

  <Accordion title="Will changing my details trigger another review?">
    Yes — edits after approval go through review again. Existing production functionality keeps working during the re-review.
  </Accordion>
</AccordionGroup>