> ## Documentation Index
> Fetch the complete documentation index at: https://docs.waffo.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Prohibited & Restricted Products

> Categories that require additional review or are not permitted on Waffo Pancake.

As a Merchant of Record, Waffo Pancake is responsible for every transaction processed through our platform. To maintain compliance with payment networks, financial regulations, and applicable laws, certain product and service categories are either restricted (accepted only under specific conditions) or prohibited entirely.

<Warning>
  Selling prohibited products will result in immediate account suspension and potential fund withholding. If you are unsure whether your product qualifies, contact support before listing.
</Warning>

***

## Restricted Categories

These categories are accepted on Waffo Pancake, but require additional review and must meet specific conditions before you can begin selling. Contact our team to discuss your use case.

| Category                         | Conditions & Notes                                                                                                          |
| -------------------------------- | --------------------------------------------------------------------------------------------------------------------------- |
| **Skill Games**                  | Must be skill-based with no element of chance; prizes must be disclosed clearly; age verification required where applicable |
| **Streaming Services**           | Content must not include unauthorized copyrighted material; must comply with digital rights management obligations          |
| **AIGC (AI-Generated Content)**  | Content must not infringe third-party IP; must include clear disclosure that content is AI-generated                        |
| **Online Educational Platforms** | Credentials and qualifications claimed must be accurate; refund policies must be clearly stated                             |
| **Luxury Items**                 | Authenticity must be verifiable; products must be accompanied by proper provenance documentation                            |
| **Food Products**                | Must comply with applicable food safety regulations in all markets sold; proper labeling required                           |
| **Alcohol**                      | Must meet local licensing and age verification requirements in each jurisdiction; delivery restrictions apply               |
| **In-Game Virtual Items**        | Must not facilitate unauthorized secondary markets; must comply with game publisher terms                                   |
| **VPN / VPS Services**           | Must not be marketed for bypassing legal restrictions; acceptable use policies must be published                            |
| **IPTV**                         | Only licensed content distribution is permitted; unauthorized rebroadcasting of copyrighted channels is prohibited          |
| **Subscription Services**        | Cancellation terms must be clearly disclosed; auto-renewal must have explicit customer consent                              |
| **Corrective Contact Lenses**    | Valid prescription requirement must be enforced; must comply with medical device regulations in each market                 |
| **Computer Software Stores**     | All software sold must be properly licensed; no cracked, pirated, or key-reselling operations                               |
| **Tele-Medicine**                | Practitioners must be licensed in the jurisdictions they serve; cannot replace emergency medical services                   |
| **Digital Games (Vietnam)**      | Must hold valid licensing approval from Vietnamese authorities; subject to additional review for Vietnam sales              |

<Note>
  Approval for a restricted category does not guarantee ongoing eligibility. Waffo Pancake reserves the right to reassess accounts if business practices change or regulatory requirements are updated.
</Note>

***

## Prohibited Categories

The following categories are not permitted on Waffo Pancake under any circumstances.

<AccordionGroup>
  <Accordion title="Illegal Products & Services" icon="ban">
    Products or services that are illegal, facilitate illegal activity, or promote harm:

    * Controlled substances, narcotics, and drug paraphernalia
    * Counterfeit identity documents, fake IDs, or fraudulent credentials
    * Telecommunications manipulation equipment (e.g., SIM cloners, call spoofing services)
    * Content that promotes, glorifies, or incites violence or hatred
    * Human trafficking or any services facilitating the exploitation of persons
    * Tobacco products and electronic cigarettes
    * Prescription drugs sold without a valid prescription process
    * Charities, political organizations, and religious organizations (payment collection via MoR is not appropriate for these entities)
    * Debt collection services
  </Accordion>

  <Accordion title="Intellectual Property Infringement" icon="copyright">
    Products or services that violate intellectual property rights:

    * Unauthorized distribution of copyrighted media (films, music, books, software)
    * Counterfeit goods — replicas or imitations misrepresenting brand or origin
    * Illegal imports or exports of goods prohibited from cross-border trade
  </Accordion>

  <Accordion title="Fraudulent Products & Services" icon="triangle-exclamation">
    Products or services designed to deceive consumers or exploit participants:

    * Pyramid schemes, multi-level marketing structured around recruitment fees
    * Get-rich-quick schemes, guaranteed investment returns, or unrealistic income claims
    * Predatory lending products with deceptive terms
    * Services that sell or artificially inflate social media engagement (fake likes, followers, views, or reviews)
  </Accordion>

  <Accordion title="Adult Content & Services" icon="circle-xmark">
    * Pornographic or sexually explicit content of any kind
    * Prostitution, escort services, or any form of commercial sexual services
  </Accordion>

  <Accordion title="Firearms & Dangerous Materials" icon="skull-crossbones">
    * Firearms, handguns, rifles, and related accessories
    * Ammunition and explosive materials
    * Toxic, hazardous, radioactive, or biological materials
    * Any items regulated under arms control or export control laws
  </Accordion>

  <Accordion title="Gambling" icon="dice">
    * Online casinos, poker, and all other forms of gambling
    * Sports betting, sports forecasting competitions with cash prizes
    * Lotteries and sweepstakes where purchase is required for entry
  </Accordion>

  <Accordion title="Crypto-Related Services" icon="bitcoin-sign">
    * Unregulated or unlicensed cryptocurrency exchanges
    * Initial Coin Offerings (ICOs) that do not meet applicable securities regulations
    * NFT marketplaces or projects where the primary use is speculative trading
  </Accordion>

  <Accordion title="Misuse of Waffo Pancake" icon="shield-xmark">
    The following behaviors violate our platform policies and will result in immediate termination:

    * Creating accounts under a false identity or impersonating another individual or business
    * Processing payments on behalf of an undisclosed third-party merchant
    * Structuring transactions to avoid chargebacks, fraud detection, or reporting thresholds
    * Distributing malware, ransomware, spyware, or any malicious software through the platform
  </Accordion>
</AccordionGroup>

***

## Questions & Compliance

This list is not exhaustive. Waffo Pancake may restrict additional categories based on evolving regulations, payment network requirements, or risk assessments.

For the complete and legally binding terms, refer to the [Waffo Terms of Service](https://waffo.com/terms).

<CardGroup cols={2}>
  <Card title="Contact Support" icon="envelope" href="mailto:support@waffo.ai">
    Unsure if your product qualifies? Reach out before listing.
  </Card>

  <Card title="Account Reviews" icon="clipboard-check" href="/mor/account-reviews">
    Learn about our merchant verification process.
  </Card>
</CardGroup>