> ## Documentation Index
> Fetch the complete documentation index at: https://docs.waffo.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Customer Portal

> Self-service portal for consumers to manage orders and subscriptions

The Customer Portal gives your consumers a self-service interface to manage their purchases, view invoices, update billing details, and manage subscriptions — no password required.

Consumers log in via **Magic Link** — they enter their email, receive a login link, and click to access the portal.

<Card title="Consumer Portal" icon="arrow-up-right-from-square" href="https://pancake.waffo.ai/consumer/portal/login">
  Log in to the Consumer Portal to view orders, manage subscriptions, and download invoices.
</Card>

***

## What Can Customers Do in the Customer Portal?

<CardGroup cols={2}>
  <Card title="Subscription Management" icon="repeat">
    View active subscriptions, next billing date, cancel or reactivate.
  </Card>

  <Card title="Orders & Payments" icon="credit-card">
    Browse all past orders and payment history with status details.
  </Card>

  <Card title="Invoice Download" icon="file-invoice">
    Download PDF invoices and receipts in 16 languages with full billing details.
  </Card>

  <Card title="Billing Details" icon="pen-to-square">
    Update billing address, add business name and tax ID for invoicing.
  </Card>
</CardGroup>

***

## Portal Access

The unified Consumer Portal URL:

```
https://pancake.waffo.ai/consumer/portal/login
```

Consumers enter the email used for their purchase on the login page, receive a one-time Magic Link, and click to access the portal. No password required.

***

## Can't Log In?

<AccordionGroup>
  <Accordion title="Didn't receive the login email?">
    1. Make sure you're using the email address from your original purchase (check your receipt email)
    2. Check your spam folder for emails from `auth@waffo.ai`
    3. Go back to the login page and request a new Magic Link
  </Accordion>

  <Accordion title="Still can't log in?">
    Email `support@waffo.ai` with your purchase email and order details, and we'll help you out.
  </Accordion>
</AccordionGroup>