> ## Documentation Index
> Fetch the complete documentation index at: https://docs.waffo.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# For Customers

> Bought something? We're here to help.

## Customer Portal

Made a purchase from a business using Waffo Pancake? Find answers here.

<Card title="Consumer Portal" icon="arrow-up-right-from-square" href="https://pancake.waffo.ai/consumer/portal/login">
  Log in to view orders, manage subscriptions, and download invoices.
</Card>

### How to Log In

We use **Magic Link** login — no password needed.

<Steps>
  <Step title="Enter Email">
    Go to [Consumer Portal](https://pancake.waffo.ai/consumer/portal/login) and enter the email address you used when making your purchase.
  </Step>

  <Step title="Check Inbox">
    We'll send an email with a login link. Click the link to log in.
  </Step>
</Steps>

### Can't Log In?

<AccordionGroup>
  <Accordion title="Didn't receive the login email?">
    1. Make sure you're using the exact email address from your purchase (check your receipt)
    2. Check your spam folder for emails from `auth@waffo.ai`
    3. Go back to the login page and request a new Magic Link
  </Accordion>

  <Accordion title="Still can't log in?">
    Email `support@waffo.ai` with your purchase email and order details, and we'll help you out.
  </Accordion>
</AccordionGroup>

***

## Common Topics

<CardGroup cols={2}>
  <Card title="Billing Questions" icon="credit-card" href="/customers/billing">
    Charges, refunds, invoices, and taxes.
  </Card>

  <Card title="Subscriptions" icon="repeat" href="/customers/subscriptions">
    View or cancel subscriptions.
  </Card>
</CardGroup>

***

## Contact

<CardGroup cols={2}>
  <Card title="Contact Business" icon="store">
    Product or service usage and delivery issues. Find their contact in your receipt email.
  </Card>

  <Card title="Contact Waffo Pancake" icon="envelope">
    Unrecognized charges, payment processing, or billing issues. Email [support@waffo.ai](mailto:support@waffo.ai).
  </Card>
</CardGroup>